Shipping policy

1. Order Processing Time
Orders are usually processed within 1–3 business days
Orders are not processed on Sundays or public holidays
During high-demand periods, processing may take longer
2. Delivery Time
Estimated delivery times:
India Orders: 5–15 business days
International Orders: 10–25 business days
Delivery times may vary depending on:
Customer location
Courier availability
Customs clearance
Supplier processing
3. Shipping Charges
Shipping charges are calculated at checkout
Some products may qualify for free shipping
Additional customs or import duties (if applicable) must be paid by the customer
4. Order Tracking
Once your order is shipped:
Tracking details will be sent via email, SMS, or WhatsApp
Tracking updates may take 24–48 hours to appear
5. Multiple Shipments
As we operate through a dropshipping model:
Products may arrive in separate packages
Different suppliers may ship items separately
6. Incorrect Address
Customers are responsible for providing accurate shipping information.
If the address is incorrect:
Delivery delays may occur
Additional shipping fees may apply
Refunds may not be available for lost shipments
7. Delayed or Lost Orders
We are not responsible for delays caused by:
Courier companies
Weather conditions
Customs clearance
Supplier issues
Natural disasters or unforeseen events
If your package appears lost, please contact us and we will assist you.
8. Damaged Packages
If your order arrives damaged:
Contact us within 48 hours of delivery
Provide photos/videos of the package and product
We will review the issue and provide a replacement or refund if eligible.
9. Contact Information
For shipping-related support:
Email: support@aidomain.com
Phone: +91-XXXXXXXXXX
Business Name: AI DOMAIN OFFICIAL